Company support email
support@qingyansz.com
This mailbox is monitored for product support and developer verification.
Please include
- App or service name;
- When the issue happened, steps to reproduce, and what you saw;
- Device model, OS version, and app version;
- Screenshots without sensitive personal information, if useful.
How we respond
We aim to send a first reply within two business days. Complex issues may need follow-up. Do not send passwords, one-time codes, full national ID numbers, or bank card numbers.
For Apple / Google review
If a platform needs to verify our legal entity, support channel, or privacy practices, contact the same company email. You may also review our public company profile.
Legal entity
Hangzhou Qingyan Shuzhi Technology Co., Ltd
Registered company: Hangzhou Qingyan Shuzhi Technology Co., Ltd
Unified Social Credit Code: 91330105MAKEEAEY77